Terms of service

Last updated: October 4, 2026

Welcome to Delacey’s. These Terms of Service describe your rights and responsibilities when you visit, use, or purchase from our store and related services. By using our services, you agree to these terms. If you do not agree, do not use the services.

Access and accounts

You must provide accurate and current information when using our services. You are responsible for your account credentials and activity and may not transfer your account to another person.

Products and orders

We try to describe and display our products accurately, but colors and appearance may vary by device. Product descriptions, availability, and purchase limits may change without notice.

Submitting an order is an offer to purchase. Delacey’s may accept, decline, change, or cancel an order. Your order is accepted only after we confirm it and process the required payment.

Prices and payment

Prices are shown in Australian dollars and include GST where applicable. Prices, discounts, and promotions may change for future purchases. The price charged is the price shown when your order is placed. Applicable postage charges are shown at checkout, with the total payable displayed before you complete payment. Local home delivery is arranged separately; contact us to confirm availability and the delivery charge before ordering.

Shipping, returns, and refunds

Shipping times are estimates and may be affected by carriers, customs, weather, or events outside our control. Returns, exchanges, and refunds are governed by the policies posted on our store.

Intellectual property

Our store content, branding, images, text, and other materials are owned by Delacey’s, its affiliates, or licensors. You may use the services only for personal, non-commercial purposes unless we give written permission.

Third-party services

Our services may include tools or links provided by third parties. We do not control those services and are not responsible for their content, availability, or practices. Review their terms before using them.

Privacy

Personal information collected through our services is handled according to the Privacy policy posted on our store. Shopify also processes information needed to host and provide the services.

Prohibited uses

You may not use the services unlawfully, infringe another person's rights, transmit malicious code, collect information without permission, misrepresent your identity, interfere with security features, or disrupt another person's use of the services.

Disclaimers and liability

We aim to keep the website available and working correctly, but access may occasionally be interrupted for maintenance or technical reasons.

Our products come with consumer guarantees under the Australian Consumer Law. Depending on the circumstances, you may be entitled to a repair, replacement or refund if a product fails to meet those guarantees. These rights are separate from any manufacturer’s warranty.

Nothing in these terms or our store policies excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.

Changes to these terms

We may update these terms by posting a revised version on this page. Continued use of the services after a change takes effect means you accept the updated terms.

Contact

Questions about these terms can be sent to us at sales@bowenbirite.com.au or by phone at 0747861633.

Our business address is 40B George Street, Bowen QLD 4805, Australia.